Privacy Policy

Our use of your information

If you communicate with us by email or telephone you are voluntarily providing us with your e-mail address and/or telephone number.

We will only use your email address or telephone number in the course of meeting your booking requirements or communicating with you for administrative purposes. The information you give us will allow us to correspond with you by email or telephone regarding your enquiry, your booking or for general administrative reasons.

When you have made a booking your details will be held on either the Supercontrol, HolidayLettings/TripAdvisor, or Airbnb websites (see Data Processors section below). We will print a confirmation sheet showing the itinerary of the booking which will be kept on file until the booking is over and all correspondence connected with the booking are concluded. The confirmation sheet will then be shredded.

All payments and refunds are handled via PayPal and invoices are printed and kept on file in order to keep a record of payments for our accountancy system. Only your surname is recorded on the accounts.

Legislation

This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

Personal Information That This Website Collects

This website no longer collects, stores or processes any personal information directly.

Third Party Data Processors

However, we use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation mentioned above.

You can find links to the relevant third party’s privacy policies below:

Site Visit Tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides.

Social Media Links

The social media icons at the bottom of each page are links to external websites. In some cases, if you are logged into their services, e.g. Facebook or Twitter, these sites will be recording your browsing of our site. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out or delete such information.